Telemedicine2020-11-17T20:34:14+00:00

Telemedicine

Telemedicine appointments at Lake Nona Opthalmology are perfect to help patients who can’t make it to an office location. As long as you have an internet connection, a telemedicine appointment (or “virtual appointment”) will allow you to have a video-based appointment with one of our providers.

All telemedicine appointments use HIPAA-compliant software and protocols to ensure your personal health information is protected, just as it would be if you were in the office.

Experience the convenience, flexibility and real-time care telemedicine can offer with our providers.

  • Visit with one of our providers face-to-face from anywhere
  • Save time and reduce healthcare costs
  • Eliminates commuting and travel frustrations

How Does Telemedicine at Lake Nona Opthalmology Work?

Telemedicine can be delivered using video-conferencing, audio communication, and/or text messaging using mobile phones, tablets, and desktop computers.

You’ll schedule a telemedicine appointment the same way you would an in-person appointment, only you’ll indicate you’d like the appointment to be telemedicine-based.

To use telemedicine:

  • You’ll be sent a link to “visit” our office
  • Click the link several minutes before your appointment
  • Be prepared to be on camera with your physician and support staff (such as a medical assistant or nurse)
  • Have a reliable, stable internet connection
  • Have any documentation and/or photos necessary ready to upload
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Getting Started

You will open the email through your smartphone and select the hyperlink. This will redirect them to the App Store to download the PocketPatientTM application.

Note: If the application has already been downloaded, the hyperlink will redirect them directly to the downloaded application.

Step 1. You will receive a pop-up asking to Allow Push Notifications. It is highly recommended for patients to Allow to receive push notifications for updates.

Step 2. You will enter the practice URL, username, and password to log into the app. These are the same credentials utilized when accessing the patient portal.

Step 4. You will then select Get Started to access the appointments screen where they can join the Visit Video once initiated by the provider.

Step 2. You will enter the practice URL, username, and password to log into the app. These are the same credentials utilized when accessing the patient portal.

WHAT PEOPLE ARE SAYING

Kee Nikol
2024-01-22
I had a really great experience. The office is beautiful and very clean. The staff were all very kind and professional. Dr. Ahmed was very friendly, funny, and made me feel immediately comfortable. He did a fantastic job explaining things to me in a way I could understand. I highly recommend him!
Pradeep Raval
2024-01-22
Very caring and professional team of eye specialists.
M Ax
2024-01-19
Lake Nona ophthalmology is excellent! Had both eyes cataract surgery with Dr. Payel and I highly recommend.
Susie
2024-01-18
I am elated with the care my mother received from Dr. Ahmed and staff today. We needed additional assistance transferring my mother from her wheelchair to and from the examination chair. Both the doctor and another staff member transferred her. The treatment Dr. Ahmed prescribed is conservative and more agreeable than her previous ophthalmologist’s recommendations. The office staff is top-notch, too. They were exceedingly kind, gracious and generous with us at every turn, especially after a stressful afternoon. I am relieved to feel positively about my mom’s optical care going forward. Thank you, Dr. Ahmed and staff, for the best-in-class care!
Julianne VanLaningham
2024-01-18
Dr.Patel is a competent ophthalmologist. He is also a kind person who takes time with his patients and listens. I highly recommend him as an ophthalmologist!
Tina Droege
2024-01-17
The staff are very friendly, and the Dr Patel takes his time and always ask how are you been feeling!
Carmen Rosado
2024-01-12
Excellent service and very nice staff!

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GET STARTED TODAY

At Lake Nona Ophthalmology, Dr. Patel and his team provide compassionate, excellent care and treatment for patients throughout Central Florida.

Chirag J. Patel, MD, FACS, Lake Nona Ophthalmology Founder, and Krishma Patel, PA-C Physician Assistant.
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