Telemedicine2020-11-17T20:34:14+00:00

Telemedicine

Telemedicine appointments at Lake Nona Opthalmology are perfect to help patients who can’t make it to an office location. As long as you have an internet connection, a telemedicine appointment (or “virtual appointment”) will allow you to have a video-based appointment with one of our providers.

All telemedicine appointments use HIPAA-compliant software and protocols to ensure your personal health information is protected, just as it would be if you were in the office.

Experience the convenience, flexibility and real-time care telemedicine can offer with our providers.

  • Visit with one of our providers face-to-face from anywhere
  • Save time and reduce healthcare costs
  • Eliminates commuting and travel frustrations

How Does Telemedicine at Lake Nona Opthalmology Work?

Telemedicine can be delivered using video-conferencing, audio communication, and/or text messaging using mobile phones, tablets, and desktop computers.

You’ll schedule a telemedicine appointment the same way you would an in-person appointment, only you’ll indicate you’d like the appointment to be telemedicine-based.

To use telemedicine:

  • You’ll be sent a link to “visit” our office
  • Click the link several minutes before your appointment
  • Be prepared to be on camera with your physician and support staff (such as a medical assistant or nurse)
  • Have a reliable, stable internet connection
  • Have any documentation and/or photos necessary ready to upload
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Getting Started

You will open the email through your smartphone and select the hyperlink. This will redirect them to the App Store to download the PocketPatientTM application.

Note: If the application has already been downloaded, the hyperlink will redirect them directly to the downloaded application.

Step 1. You will receive a pop-up asking to Allow Push Notifications. It is highly recommended for patients to Allow to receive push notifications for updates.

Step 2. You will enter the practice URL, username, and password to log into the app. These are the same credentials utilized when accessing the patient portal.

Step 4. You will then select Get Started to access the appointments screen where they can join the Visit Video once initiated by the provider.

Step 2. You will enter the practice URL, username, and password to log into the app. These are the same credentials utilized when accessing the patient portal.

Schedule a Telemedicine Appointment Now

WHAT PEOPLE ARE SAYING

Esther Uboldi
2021-09-21
Excellent Staff especially Alie who went above and beyond and made sure I had everything that was needed and answered all of my questions ! Thank you !
Charley Ryan
2021-07-18
Excellent care
keri rivera
2021-07-06
Love this office. Astrid is really knowledgeable about skincare and makes good recommendations. I like Mrs. Patel for filler. She listens and takes her time to make patients are happy. Office staff are friendly.
Rafael Santana
2021-05-09
Dr Patel takes his time and answers each question and explains in detail which is the best treatment to follow, the staff of Dr Patel is incredibly dedicated to the best of the patient, my experience with Dr Patel was excellent, my surgery was a success and Dr Patel gives follow-up after the surgery as well as the office manager Alie, I recommend Dr Patel for the care of your eyes, from the reception with Andrea the eye care technician Rhiana and the extra service that offered in Dr Patel office with Astrid (spa skin care) is the place you must visit for the health of your eyes and for the beauty that goes with them.
Harvey Schwartz
2021-04-28
The best
Steve Chown
2021-03-24
Dr Patel saved my vision. I cannot thank him enough! The first week of January I suffered a pretty horrific eye injury playing Dek Hockey. I was struck directly in my left eye by a hard plastic ball traveling at 30-40mph. I was immediately blind in my left eye as it filled with blood. I went to the ER at ORMC and Dr Patel was called when it was determined by CT scan that I had a 5mm tear on my eyeball on the back side. He arrived to the hospital very quickly after they called him. He took me to surgery and repaired my torn eyeball. Discharged me at 330am and saw me back at his office for a follow up 7hrs later. He referred me to a retina specialist for further evaluation. I’m happy to say that not only has my vision returned as of yesterday I’m 20/25 in an eye that I was blind in not too long ago. He’s amazing. Thank you Dr Patel for being there 24/7 for those in need of your services!!

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